We are a reputable company and are members of ABTA (The Association of British Travel Agents) - our number is: K603X
Most definitely - we have negotiated special rates with all the hotels that we offer - up to 70% off.
Hotel details are displayed online. If you have a specific requirement, please call our reservations team - in many cases, you can speak to a member of staff who has visited the hotel in question.
We have negociated with all suppliers and hotelier to allow any child under the age of 12 to stay in the room with a minimum of 2 adults FREE of charge and in some cases up to the age of 18yrs, provided that you do not exceed the rooms occupancy level.
For legal and safety reasons, many hotels do not accept booking from unaccompanied children and we strongly recommend that you contact us prior to booking, as children under 18 may be refused accommodation if they arrive without a responsible adult.
flights are not included unless you have purchased these as part of your itinerary.
You can book by telephone, but please be aware that there is an additional booking fee of up to £15 per person for telephone bookings. Our website is safe and secure, and hundreds of customers book everyday using it.
You should receive your voucher within 48 hours of booking if you have paid the balance in full. If you have paid a deposit you will not receive the voucher until the balance has been paid. The following are common reasons why you might not have:
- The voucher has gone into your junk mail or spam filter - please check these.
- There was an issue with your payment - we may be performing additional security checks.
- You gave us the wrong email address.
If you haven't received your voucher within seven days of check-in, please contact us via the e-team@traveldaddy.co.uk
Please note:If you have paid a deposit by credit card you need to either pay online or call us so that we can process your balance. We will only send you your voucher once the final balance has been paid.
Please remember that the price you pay is the total for yourself and anyone travelling with you, as advised to us when you make your booking. If you then arrive at the hotel with additional guests or are joined by a guest during your stay, the hotel will expect immediate payment for them and may charge you at their normal daily rack rate.
No, in most cases apart from group travel we accept deposits, however some people like to pay in full at the time of booking so that they receive their vouchers early.
We currently accept Visa, Mastercard, American express, Solo and UK debit and switch cards. European debit cards may be used if they contain a Visa logo facility a 2% credit card charge will be levied on all credit card transactions.
Our site is secure - upon entering your details, these will be encrypted. We store a minimum of customer information and we never pass this on to any other company or supplier.
A booking confirmation will be sent via email or post.
No - once your booking is made with us, the hotel receives your details automatically.
Yes - However for online bookings we need at least 24 hours notice.
Please email us on: e-team@traveldaddy.co.uk
N.B. Any cancellations or amendments must be made through traveldaddy.co.uk and not with the hotel or this may affect any refund due to you.
Some hotels offer parking facilities either on-site or nearby - most levy parking charges which will vary.
Check in time at most hotels usually starts around 15:00 p.m. onwards to allow the rooms to be cleaned and re-stocked after the previous occupant/s, but some hotels may allow you to check in earlier and most will let you leave your luggage at reception.
Your rooms are guaranteed for late arrival. Please note however, that if you fail to check in by 09:00 am. the following day, the hotel is under no obligation to keep your room and may charge you.
Check out time is usually around 11:00 am., however, please ask your hotel as they may offer a late check out facility (this usually carries a small fee.) Most hotels will allow you to leave your luggage at reception and collect it before leaving for the airport.
In the first instance, please try to contact us on emergency number or contact the hotel direct. If you fail to pre-advise that you will not be arriving as planned, the hotel may cancel your booking and re-sell your room. In this instance, either the first night will be charged or the hotel will levy a charge according to the contract under which the booking was made and sold to you.
This is a standard requirement in most hotels worldwide and is only taken as a precaution, so as to guarantee payment of any incidental charges (such as telephone calls, room service & resort fees etc.). But on check-out, the hotel will usually give you the option of paying by cash instead.
Some hotels may levy daily or weekly resort charges for room safe's, air-conditioning or gym/leisure facilities and where these are confirmed to us, we will normally display them - if you are in any doubt, please contact our reservations team, who will gladly call the hotel to clarify prices.
Many US hotels have ' honor bars ' which contain goodies, games, drinks, condoms etc and work on a system of trust, in that guests must leave money each time they take something from the bar or pay at reception on departure - if payment is not made at the time, the hotel will reserve the right to levy the charge after the client's departure and may seek payment either direct or through their supplier.
Room types eg. Suites, Sea-Views etc are offered automatically via our website however in the instance these rooms are not being offered.
Please don't hesitate to contact our e-team@traveldaddy.co.uk and they can assist you with your request.
Yes - we have a dedicated emergency telephone number to call out of hours locally in resort and at weekends / holiday periods, which is given with you accommodation voucher. Please call us if you are experiencing for example, flight or transport delays or difficulties with your accommodation.
For special requirements, please call email us at e-team@traveldaddy.co.uk and we will gladly contact the hotel to check if they can accommodate your request.
Continental breakfast will typically consist of croissants, rolls or bread, cold meats, fruit, cereals, tea / coffee and fruit juices. Buffet breakfast will usually consist of croissants, rolls or bread, salami and other meats, cheeses, yoghurts, cereals, fruit, jams & spreads, tea / coffee and fruit juices. There may also be some hot food choices, such as sausages, eggs and bacon.
Yes, provided you give us a minimum of 24 hours notice so that we can advise the hotel. We will not charge you for making a name change.
Most of our rooms are en-suite, however, we will advise you when they are not.
En-suite facilities always include a shower or a bath, or both. Should you have a specific requirement.
No - if we add a superior classification to the general rating, it means the hotel falls between 2 categories, so a 3* Superior for instance, will be better than a 3 star but not quite up to the standard of a 4 star.
The price shown gives the total per person, inclusive of taxes.
This may depend on whether you are booking in low season (November to March) or high season (April to October).
There may also be times when your preferred dates coincide with major trade fairs or localised events, during which periods hotels often increase the cost of their normally discounted rates to us as room availability is more scarce. We will always endeavour to find you the most competitively priced hotel.
All booking prices are in Pounds Sterling.
In the UK, the UK Foreign Office website is a useful source for further information: www.fco.gov.uk - for other countries, please consult their related site.
We offer a varied selection of hotel, apartments and villa accommodations in many major cities and beach resorts worldwide which include a good selection of 2 star budget hotels, excellent quality 3 star hotels and 4 star hotels and luxury 5 star hotel accommodation.
Yes, where available we offer a full range of hotel special offers and discount deals through our website, which include many weekend and seasonal promotions.
We regularly feature special offers for hotels - please note that only 1 offer per booking is permitted - long stays cannot be split into 2 bookings, to gain more free nights. If this occurs, such split bookings may be refused by the hotel on arrival or their standard room price may be charged
Chances are the hotel has become unavailable, and we will not be able to book it either by phone or over the web.
Passenger names are usually sent to the hotel approximately one week before your arrival. This allows us to make names changes FREE of charge as the room is reserved under our companies name, If you have any doubts please check with us first.
You should receive your voucher within 24 hours of amending your booking, providing the booking has been paid in full.
The kitchen facilities are included in all self catering studios and apartments and suites. The reason it states room only means that no meals are included. If the description states either twin/double or standard room on self catering/room only basis, this will be a hotel room only with no kitchen facilities.
The first price is the estimated price and the second is confirmed price. The estimated price is based on the arrival date and does not take into account the ages of any children travelling and any extra supplements as a result.
Different hotels specify different maximum ages for passengers to be classed as children, though the most common maximum child age is 12. If you are travelling with children, you will be asked to enter the ages of the children travelling with you. The age(s) you enter must be the ages at the time of travel, up to and including the day of departure.
We contract rates though a variety of sources and sometimes these may be described differently.
Some rooms require further confirmation because they might have sold out from the time you did your availability scan to the time of confirmation. We will try our best to confirm the room(s) within 2 working days before we contact you by e-mail.
| Twin/Double Standard | This is a room to sleep 2 adults in a room with either a twin or double bed.
If 3 adults stay in the room there may be 3 single beds or 2 single beds and a camp bed for the third adult, or a double bed and a single bed.
If 2 adults and 1 or 2 children stay in this room type the usual configuration is a double or twin beds usually with camp beds for the children.
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| Double Room | This is a room with one double bed. |
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| Twin Room | This is a room with 2 single beds. |
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| Triple room | This room will sleep 3 people. The beds are not guaranteed to be all single beds. There may a camp bed for the third person. |
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| Quad Room | This room will sleep 2 adults and 2 children. It is not guaranteed to be larger than a twin/double room. Normally the room will sleep up to 4 adults in 2 double beds. |
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| Family Room | This room will usually accommodate 2 adults and two or three children. When the room is fully occupied it may be cramped. |
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| Standard Room | This usually applies to USA bookings. The beds are usually 2 double beds but this cannot be guaranteed. |
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| Single Room | This will accommodate one person only and may be a smaller room than the other rooms in the same property. |
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| Double/Twin for Single Use | This is a room for 2 people which is bookable for one person, bedding will only be provided for one person. |
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| Suites | This is an open plan room with the kitchenette, living space and bedroom in the same room. The room could contain either beds or sofa beds |
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| 3 bed Home/ Villa, Townhouse or apartment | We recommend this to accommodate up to 6 people with twin beds/double in a separate bedroom and a sofa bed in the living area. |
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| 4,5, or 6 bed Home/ Villa, Townhouse or apartment | We recommend these sizes to accommodate up to 8,10 & 12 people with twin beds/doblebeds in separate bedrooms and sofa beds in the living areas. |
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| Superior Rooms | If a property offers a superior room this will be superior to a standard room, the content will differ from property to property, usually better décor. |
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